Troubleshooting the OneStep 2: 4 common mistakes

  1. My OneStep 2 won’t eject my photo/darkslide

    • Make sure that your OneStep 2 camera is charged: The camera’s flash charge LED will blink red if it doesn’t have enough charge to operate. If this is the case, you should recharge your camera before using it again.

    • Make sure you still have film in your camera: to check, slide the power switch off and on. The remaining film counter LEDs will indicate how many shots you have left in the film pack. If the LEDs flash rapidly when the the camera turns on again, this means that there are no shots left in the film pack, or that no film pack is inserted.
  2. The flash doesn’t fire when I take a photo

    • When taking photos make sure you aren’t accidentally pressing the flash override button, located on the camera’s back panel.


  3. My photo turned out slightly too dark

    • We strongly recommend that you always shoot with flash when shooting indoors, as well as outside at night-time, at dusk and on cloudy days with low light conditions. Make sure you are not shooting towards the sun; the OneStep 2 meters the average light level it sees.
    • When shooting toward sunlight, the excessive light may cause the camera to over-compensate when exposing the image, creating an image that is too dark to expose your subject properly. Move the lighten/darken switch on the right side of the lens barrel to the plus/lighten position for a brighter image.
  4. My photo turned out blurry or fuzzy

    • When shooting, make sure to hold the camera steady, especially in low light conditions, and make sure you have a strong light source to illuminate your shot. We strongly recommend that you always shoot with flash when shooting indoors, as well as outside at night-time, at dusk and on cloudy days with low light conditions. You can also use a tripod to give your camera a stable base.
    • – Make sure you are not too close to your subject when taking photos. In order to avoid blurry or out-of-focus photos, you should shoot from at least 2ft (60 cm) away from your subject.
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