OneStep+ Android Bluetooth pairing problem

If your android device is not pairing with your OneStep+ camera, please try to clear the Bluetooth cache.

  1. Open device Settings
  2. Go to the “Apps & Notifications”
  3. Click “See all apps”
  4. Click “More” button (seen as three vertical dots) in the top right corner of your screen and select Show system
  5. Select Bluetooth from the list
  6. Click Storage & Cache
  7. Click Clear storage button and agree to app data deleting
  8. Also, restarting your phone after clearing the cache might help

Now you should be able to pair your camera to the mobile device.

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