OneStep+ FAQs...

Do mermaids breathe underwater? (The answer is yes.)

The Polaroid OneStep+ is a fully analog camera, just like the original OneStep and the OneStep 2 that followed it. The new OneStep+ works without any fuss. Simply load up a film cartridge, aim the camera, and press the shutter button.

You’ll get the same great photo quality as with the OneStep 2 camera, with the added bonus of selecting the new Portrait lens. The Portrait lens is operated by an analog lever on top of the camera lens and the app is not necessary to take advantage of this flagship feature. Learn more about the new Portrait lens here.

Pairing your OneStep plus camera with the Polaroid Originals app, via Bluetooth functionality is an optional, added feature which will unlock further creative potential for the camera. Learn more about the Polaroid Originals app here.

Sometimes life presents us with difficult decisions. Selecting which lens to use with your OneStep+ camera is not one of those difficult decisions.

The OneStep+ has two lenses: Standard and Portrait.


Standard Lens example, photo by Syndislaps


 Portrait Lens example, photo by Harriet Browse

The Portrait lens is for when the distance between your camera lens and your subject is between 1 – 3 feet (0.3 – 0.9 meters). Portraits, close-ups, pictures of flowers: basically anything where you want to get close to your subject.

The Standard lens is for every other situation from 3 feet (0.9 meters) to infinity (but not beyond that). Group shots, landscape photos and anytime you aren’t sure, the Standard lens is the one you want.

Try this quick experiment at home: Take a tape measure and measure out the above-mentioned distances to get a sense of how far away they are. Knowing what 1 – 3 feet (0.3 – 0.9 meters) looks like through the viewfinder will help make your decision-making process quicker and more sure. 

Getting a general sense of what 1 – 3 feet (0.3 – 0.9 meters) looks and feels like will make your lens selection a natural and intuitive process.
Photo by James Tinnelly.

Pro tip:
 fixed-focus lenses always have a ‘sweet spot’, meaning a subject-to-lens distance where they are at their sharpest. The Portrait lens has a sweet spot when your subject is exactly 2 feet (0.6 meters) away. The Standard lens also has a sweet spot, at approximately 5 feet (1.6 meters),  though you would be hard pressed to notice it on the Standard lens as basically everything is sharp when shooting with it. 

Unsure exactly which camera model you’re holding in your hands?


We’ve launched a handful of new cameras in the past couple of years, so we don’t blame you if you weren’t able to keep up. Besides examining the camera, or reading the model name, the easiest way to know which model of camera you have is to open the film door and read the serial number.


The serial number can be found on a sticker inside the film door, underneath the bar code. The first four numbers tell you which camera model you have, as per the table below:


9018 – Polaroid Originals OneStep 2 Coral Camera

9017 – Polaroid Originals OneStep 2 Stranger Things Edition Camera

9016 – Polaroid Originals OneStep 2 Summer Blues Camera

9015 – Polaroid Originals OneStep+ White

9010 – Polaroid Originals OneStep+ Black

9009 – Polaroid Originals OneStep 2 Viewfinder (graphite)

9008 – Polaroid Originals OneStep 2 Viewfinder (white)

9007 – Polaroid Originals OneStep 2 Viewfinder (mint)

9003 – Polaroid Originals OneStep 2 (white)

9002 – Polaroid Originals OneStep 2 (graphite)

9001 – Impossible I-1

If your android device is not pairing with your OneStep+ camera, please try to clear the Bluetooth cache.

  1. Open device Settings
  2. Go to the “Apps & Notifications”
  3. Click “See all apps”
  4. Click “More” button (seen as three vertical dots) in the top right corner of your screen and select Show system
  5. Select Bluetooth from the list
  6. Click Storage & Cache
  7. Click Clear storage button and agree to app data deleting
  8. Also, restarting your phone after clearing the cache might help

Now you should be able to pair your camera to the mobile device.

The OneStep+ has everything that the OneStep 2 camera has, plus more features. The OneStep+ is still a great point-and-shoot camera but with the potential for greater creativity and experimentation.


The two main differences are that the OneStep+ has two lenses. That means you have a Portrait lens, allowing you to get closer to your subject and create sharp macro photography with a minimum focus distance of just 30cm.


The second big difference is that the OneStep+ connects with your smartphone (via the Polaroid Originals app) unlocking a world of creative possibilities for your instant photography.


Connect your OneStep+ to the Polaroid Originals app to access 6 new creative modes:


  • Remote
    • Turns your phone into a remote shutter trigger for your camera to shoot from a distance.


  • Self Timer
    • Lets you set up a countdown of up to 12 seconds before your camera’s shutter triggers.


  • Double Exposure
    • Enables you to shoot two images on a single Polaroid photo to create unique and unpredictable effects. Learn more, here.


  • Light Painting
    • Lets you use your camera flash to paint lines or light up objects during a long exposure.


  • Noise Trigger
    • Allows you to set a volume level and then trigger the shutter by making a loud noise!


  • Manual Mode
    • Gives you full control over aperture, shutter speed, flash strength and even the number of exposures.

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